Services & Rates
Everything your cat needs while you're away — all in their own home.
Half Day
(one visit)
A visit to your home to feed, top up water, clean the litter, and give your cat some quality fuss and playtime.
- Feeding & fresh water
- Litter tray clean
- Play & attention
- Photo update sent
Full Day
(two visits)
Two visits spread across the day — morning and afternoon — to keep your cat fed, comfortable and entertained.
- Morning & afternoon visit
- Feeding & fresh water
- Litter tray clean
- Two photo updates
Good to know
A free meet & greet visit is always offered before your first booking so your cat can get used to me. Travel within the service area is included. Please get in touch to discuss any special requirements — I'm happy to accommodate medication schedules, dietary needs, or anxious cats.
Policies
Everything you need to know about how bookings, keys, and communication work.
Booking Confirmation
Bookings are not confirmed until a 20% deposit has been received. Your dates will be reserved in my diary once the deposit is paid.
Key Handling
Keys are stored securely and returned at the end of the booking or upon request.
Veterinary Emergencies
In the event of a medical emergency involving your pet, Cat Nap Nanny will make every reasonable effort to contact the owner. If the owner cannot be reached, Cat Nap Nanny is authorised to seek veterinary treatment on the owner's behalf.
Payment Terms
The remaining balance must be paid before or during the booking period.
Photo & Update Policy
Regular updates and photos will be sent during your time away, so you can relax knowing your cat is happy and well cared for.
Property Access
If access to the property is not possible due to keys, locks, alarms or entry instructions not being provided correctly, the scheduled visit remains chargeable.
Meet & Greet
Approximately 10 days before your holiday, I will contact you to arrange a meet-and-greet where you can show me your cat's routine and provide keys if required.
Cancellation Policy
I understand that plans can change. I kindly ask for as much notice as possible if you need to cancel.
More than one month's notice
If you cancel more than one month before the booking start date, your 20% deposit will be refunded in full.
Within one month of the booking
If you cancel within one month of the start date, the 20% deposit is non-refundable, as your dates were reserved exclusively for you.
Key return
If a meet-and-greet has taken place and I am holding your key when the booking is cancelled, a £10 key return fee will apply to cover travel and time.
Exceptional circumstances
Any exceptions will be considered on a case-by-case basis at the discretion of Cat Nap Nanny.
Ready to get started?
Get in touch to check availability and book your first visit.